Update Retailer Information
If you need to update contact details of your outlet, add an authorised person or appoint a new manager to your outlet, you need to complete the Retailer Updates Form. New managers of Lotterywest outlets will also need to complete MALO training.
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Contact us
Our Customer Services team are available:
Monday to Friday: 6.00am to 9.00pm
Saturday: 6.00am to 8.00pm
Sunday: 8.00am to 7.00pm
Public Holidays: 8.00am to 8.00pm
Call us on 133 777
Email us at contact@lotterywest.wa.gov.au
Please include how you would like us to contact you, and as much information as possible to help us respond to your query and we'll aim to respond within two business days.
Contact your Retail Relationship Officer (RRO) directly - they can answer any questions you have about your sales and work with you on business development strategies. Your RRO is available from Monday to Friday between 8:30am and 4:30pm.
